Depending on the nature of the concern, you may wish, or be asked to follow the schools formal complaints procedure. For the school to be able to investigate a complaint, the complaint needs to be made within three months of the incident occurring otherwise it will not be investigated.
The prime aim of English Martyrs’ policy is to resolve a complaint as fairly and speedily as possible. Whilst formal complaints will be dealt with in a sensitive, impartial and confidential manner, malicious complaints may incur appropriate action by the school.
The complaints procedure is set out on the school website in the policies section.
To download the current complaints policy, please click on the link below: